Returns & Exchanges
We want you to love your music collection, so we offer a 30-day return policy for most items in their original condition. Please note that opened vinyl and media are only eligible for return if a manufacturing defect is present.
Verify Eligibility
Ensure your item is in its original, sealed packaging and that you are within the 30-day window from the date of purchase.
Contact Support
Email our support team with your order number and a brief description of the reason for the return to receive an authorization code.
Pack Securely
Place the item back in its original shipping box or a similar reinforced mailer to prevent any corner dings or damage during transit.
Ship and Refund
Affix the provided return label and drop the package at any authorized carrier location; your refund will be processed once the inspection is complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing